Course curriculum

    1. What is Conflict?

    2. Types of Conflict

    3. The Implications of Conflict

    4. The 5 Styles of Conflict Management

    5. What is Your Conflict Management Style?

    6. Understanding Conflict: Quiz

    1. What is Conflict Resolution?

    2. The Goals of Conflict Resolution

    3. Conflict Resolutions Techniques

    4. Conflict Resolution Process

    5. Conflict Resolution: Quiz

    1. What Employers Can Do

    2. What Employees Can Do

    3. Mitigating Conflict-Related Bias

    4. Conflict Prevention: Quiz

About this course

  • $25.00
  • 15 lessons
  • Quizzes
  • Duration: <1 hour
  • Certificate upon completion

Navigate Workplace Conflict

This course will address practical strategies to identify, understand, manage, and resolve workplace conflicts. For orders of 25+ enrolments, use code bulkdiscount for 20% off your order.

Enroll today